Cookie policy

Circular. Sustainable.Together.

General

This cookie policy ("Cookie Policy") governs the use of cookies and similar technologies as part of your use of our Website (the "Website") and associated services (together hereinafter referred to as "Services"). This processing is carried out by Agricon as data controller, with registered office at Boomschorsweg 20 2490 Balen ADRES ("we", "us"), registered with the CBE under the number BE0461.486.408NUMBER in accordance with applicable legislation on the protection of personal data.

Cookies are small text files that are stored on a device's hard drive and contain certain information, some of which may include personal data. When you use our Website and/or Services, we also collect and process personal information other than through cookies and similar technologies. If you want to know more, please read our Privacy Policy.

Cookies usually have an expiry date and are automatically deleted when you close your browser. However, there are also cookies that remain on your computer for a longer period of time, sometimes even until you delete them manually.

By continuing to use our Website and/or Services or by clicking "Accept all cookies" after being informed of the use of cookies and similar technologies, you acknowledge that you have read this Cookie Policy carefully and that you agree to it without reservation. As set out in this Cookie Policy, you can change your cookie preferences at any time. To do so, you can click on "Cookie Settings" in the footer below.

We reserve the right to amend, add or replace this Cookie Policy from time to time. Such changes, additions or replacements will be brought to your attention via our Website and/or Services. If you do not agree with these changes, additions or replacements, please email info@orkamshop.be. If we have not received such notice within three (3) business days after the changes, additions or replacements have been communicated to you via our Website or Services, you will be deemed to have accepted all such changes, additions or replacements.

This cookie policy was last updated on 02 May 2023.

Which cookies & why

We use different types of cookies:

  • Essential cookies: these are required for purely technical reasons in order to visit the Website. Because of their technical necessity, only an information requirement applies to these cookies.
  • Functional cookies: these cookies are necessary for our Services or Website. You cannot refuse these cookies if you browse the Website but they are only placed after a choice has been made regarding the placement of these cookies. If you reject these cookies, the Website may not be accessible.
  • Analytical cookies: these cookies allow us to collect analytical data about our Services or Website. With these cookies, we discover what works well and what we still need to improve. They are placed only after a choice has been made regarding the placement of cookies.
  • Marketing cookies: these are used to track you when you visit different websites. The purpose of these cookies is to be able to display advertisements that are tailored and relevant to the individual user.

When you visit and/or use our Website, we set cookies or use similar technologies that allow us to collect and process personal data about you. Such cookies and similar technologies include, inter alia:

CookieTypePurposeRetention Period
CRAFT_CSRF_TOKEN
Essential cookie
Used by the Content Management System to prevent cyber attacks. This cookie is essential for website and visitor security.
Expires after one session
CraftSessionId
Essential cookie
Used by the CMS to create a unique ID for the visitor.
Expires after one session
__cf_bm
Essential cookie
This cookie is used to distinguish between humans and bots. This is beneficial to the website, to create valid reports on the usage of their website.
Expires after 1 day
__cookie_consent
Functional cookie
Indicates whether cookie consent must be shown or whether it has already been accepted
Expires after one year
_ga
Analytical cookie
Creates unique ID to track statistical data about website visits in Google Analytics.
Expires after 2 years
_gat
Analytical cookie
Is used to send a request rate to Google Analytics.
Expires after 1 day
_gid
Analytical cookie
Used to track statistical data about website visits in Google Analytics
Expires after each session
_hjIncludedInSample
Analytical cookie
Used to gain insight into visitor behaviour via Hotjar
Expires after every session
_hjid
Analytical cookie
This cookie is set when the customer first lands on a page with the Hotjar script. It is used to maintain the Hotjar user ID unique to that site in the browser. This ensures that behaviour on subsequent visits to the site is attributed to the same user ID.
Expires after 1 year
fonts
Analytical cookie
Tracks the use of special fonts used on the website for internal analysis. The cookie does not record visitor data.
Never expires
event
Marketing cookie
To display a pop-up allowing visitors to subscribe to the newsletter and remember who has already clicked away or completed it.
Expires after 1 year
fr
Marketing cookie
To send personalised ads via Facebook
Expires after 3 months
tr
Marketing cookie
To send personalised ads via Facebook
Expires after each session
_fbp
Marketing cookie
Used to deliver a range of advertising products, such as real-time bidding from third-party advertisers by Facebook.
Expires after 3 months
c_user
Marketing cookie
Used by Facebook social plug-ins to share content you like on our website.
Expires after 3 months
datr
Marketing cookie
Used by Facebook to support social sharing and integration of Facebook services.
Expires after 2 years
presence
Marketing cookie
Used by Facebook to contain the user's chat status.
Expires after each session
sb
Marketing cookie
Used by Facebook to support social sharing and integration of Facebook services.
Expires after 2 years
spin
Marketing cookie
Used by Facebook to support social sharing and integration of Facebook services.
Expires after 1 day
wd
Marketing cookie
Used by Facebook to store browser window dimensions and optimise page display.
Expires after 7 days
xs
Marketing cookie
Used by Facebook to support social sharing and integration of Facebook services.
Expires after 3 months
local
Marketing cookie
Used by Facebook and contains the country settings of the last logged in user in this browser.
Expires after 7 days
__ptq.gif
Marketing cookie
Sends data to marketing platform Hubspot about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels.
Expires after each session


Customise cookies via the browser

You can prevent cookies from being placed or delete cookies already placed by adjusting your settings in your browser. Help with adjusting these settings can be found on the website of the browser you are using. Please note that not allowing cookies when visiting the Website may result in some or all functions of the Website not working properly.

Who we share data with

We do not send the (personal) data we collect through the use of cookies and similar technologies to third parties in an identifiable manner if this is not required to provide the Services, without your explicit consent to do so.


We may use third-party processors to provide you with the Website and/or Services. We ensure that third-party processors may only process your personal data on our behalf, and on written instructions from us. We ensure that all third-party processors are selected with due care to ensure the security and integrity of your personal data.

We may transfer anonymised and/or aggregated data to other organisations that may use this data to improve products and services and to organise the marketing, presentation and sale of customised products and services.



Where we process data

We ourselves and our third-party processors will only process your identifiable personal data in the EEA.

We may transfer your anonymised and/or aggregated data to organisations outside the EEA. If such a transfer takes place, we will ensure that appropriate safeguards are in place to ensure the security and integrity of your personal data, and that any rights in relation to personal data that you might enjoy under applicable mandatory law are guaranteed.

If there is a transfer of your personal data and/or anonymised and/or aggregated data, the following legal protection mechanism will be put in place:

Which service?
Country outside the EEA
Legal transfer mechanisms
Google
United States
Model clauses
Facebook
United States
Model clauses
Hotjar
United States
Model clauses
HubSpot
United States
Model clauses

How we process data

We will make every effort to process only the personal data necessary to achieve the purposes set out in this Cookie Policy. We will process your personal data in a lawful, fair and transparent manner. We will make every effort to keep personal data accurate and up-to-date.

Your personal data will only be processed for as long as necessary to achieve the purposes stated in this Cookie Policy or until the moment you withdraw your consent to its processing. Please note that withdrawal of consent may imply that you are no longer able to use all or part of the Website or Services. If you have registered with our Website, we will delete your personal data when you delete your profile, unless a legal or regulatory obligation or a court or administrative order would prevent us from doing so.

We will take appropriate technical and organisational measures to keep your personal data safe from unauthorised access or theft and from accidental loss, manipulation or destruction. Access by our staff or staff of our third-party processors is only possible on a need-to-know basis and is subject to strict confidentiality obligations. However, you understand that care for safety and security are only best-efforts obligations that can never be guaranteed.

Your rights

You have the right to request access to any personal data we process about you. However, requests for access that are apparently made with a view to causing inconvenience or damage to us will not be processed.

You have the right to request that any personal data about you that is incorrect or inaccurate be corrected free of charge. If you have registered on our Website, you can correct many of these details yourself via your profile. If such a request is made, you must also enclose with this request proof that the personal data for which correction is requested is incorrect.

You have the right to withdraw the consent you have given us to process data, but this withdrawal will not affect the data we have already collected through cookies or similar technologies based on your prior consent. If you no longer want us to collect data through cookies or similar technologies, you can change your browser settings or delete cookies at any time.

If the intended processing qualifies as direct marketing, you have the right to oppose such processing free of charge and without justification.

You have the right to request that personal data relating to you be deleted if it is no longer necessary in light of the purposes set out in this Cookie Policy or if you withdraw your consent to its processing. However, you should note that a deletion request will be assessed by us in light of legal or regulatory obligations or administrative or court orders that may prevent us from deleting the personal data in question.

In lieu of deletion, you may also request that we restrict the processing of your personal data if (a) you contest the accuracy of such data, (b) the processing is unlawful or (c) the data are no longer necessary for the stated purposes, but you need them to defend yourself in legal proceedings.

Where your personal data are processed on the basis of consent or on the basis of a contract and the processing is carried out by automated means, you have the right to receive the personal data you have provided to us in a structured, commonly used and machine-readable format and, if technically feasible, you have the right to transmit such data directly to another service provider. The technical feasibility of this will be assessed solely by us.

If you wish to make a request to exercise one or more of the above rights, please send an e-mail to EMAIL. This request should clearly state which right you wish to exercise and why. It should also be dated, signed and accompanied by a digitally scanned copy of your valid ID card proving your identity. We will immediately inform you of the receipt of such request. If the request proves to be valid, we will comply with it as soon as reasonably possible and no later than thirty (30) days after receipt of the request.

If you have a complaint about our processing of your personal data, you can always contact us at the e-mail address info@orkamshop.be. If you remain dissatisfied with our response, you are free to lodge a complaint with the competent data protection authority. For more information, please visit https://www.gegevensbeschermingsautoriteit.be/burger.